On October 20, 2025, Amazon Web Services (AWS), the backbone of much of the internet’s infrastructure, experienced a major outage that disrupted numerous websites and apps worldwide. Services like Snapchat, Fortnite, Roblox, Duolingo, Canva, and even Amazon’s own Alexa and Ring devices were affected. For businesses that rely heavily on...
In today’s fast-paced digital environment, unexpected disruptions can happen at any time. From cyberattacks and power outages to natural disasters, businesses face risks that can halt operations instantly. This is where business continuity planning (BCP) becomes essential. However, having a plan on paper is not enough. IT solutions play a...
Selecting the right IT service provider is a critical decision for any business. The right partner not only manages your technology but also helps your company grow, innovate, and stay secure. With so many options available, choosing the right IT provider can feel overwhelming. Understanding the key factors to consider...
When it comes to managing technology in the workplace, misconceptions can be surprisingly costly. Many businesses make decisions based on IT myths that not only waste time but also drain budgets and reduce productivity. Understanding and debunking these myths is key to building a stronger, more efficient IT strategy. Let’s...
In today’s digital-first world, cybersecurity is not just an IT concern, it is a business priority. Yet many companies continue to operate under misconceptions that leave them vulnerable to attacks. Believing in these myths can give business owners a false sense of security and expose them to risks that could...
In today’s fast-paced business environment, technology drives efficiency, security, and growth. Yet many companies continue to rely on outdated hardware, software, and systems to save money. While this may seem cost-effective in the short term, outdated technology often carries hidden costs that can seriously affect productivity, security, and the bottom...
Automation and artificial intelligence are revolutionizing the way companies manage operations, streamline workflows, and interact with customers. From chatbots that handle simple support queries to predictive systems that flag cybersecurity risks, machines are increasingly handling tasks that once required human attention. While automation reduces costs and increases efficiency, businesses must...
Technology is at the core of nearly every business today, and with this reliance comes the responsibility to ensure systems remain secure, efficient, and compliant. One of the most effective ways to achieve this is through regular IT audits. Far from being just another checkbox on a compliance list, IT...
In today’s digital world, disasters don’t always come in the form of floods or fires. Sometimes they appear as cyberattacks, hardware failures, or power outages, bringing your entire operation to a stop. That’s why having a solid IT disaster recovery plan is not just important, it’s essential. In this article,...
Every business faces unexpected disruptions. From power outages to cyberattacks, the ability to recover quickly and continue operations is critical. That’s where business continuity planning comes in and IT is at the heart of it. Technology doesn’t just support your business; it protects it. With the right systems and strategies,...
In today’s digital-first world, cybersecurity is not just an IT concern, it is a business priority. Yet many companies continue to operate under misconceptions that leave them vulnerable to attacks. Believing in these myths can give business owners a false sense of security and expose them to risks that could
Every business faces unexpected disruptions. From power outages to cyberattacks, the ability to recover quickly and continue operations is critical. That’s where business continuity planning comes in and IT is at the heart of it. Technology doesn’t just support your business; it protects it. With the right systems and strategies,
The Rising Cost of Doing Nothing Cyberattacks are no longer limited to large corporations. In 2025, over 60% of cyberattacks target small and mid-sized businesses. Why? Because many small businesses still operate under outdated security practices, making them easy targets for hackers, ransomware groups, and data thieves. If your business
As technology advances at an unprecedented rate, one of the most revolutionary developments on the horizon is quantum computing. Unlike classical computing, which processes information in binary (0s and 1s), quantum computing leverages quantum bits (qubits), allowing for complex problem-solving capabilities far beyond today’s systems. However, while quantum computing promises
In today’s interconnected world, ensuring your business’s IT infrastructure is both secure and running smoothly is paramount. But navigating the acronyms can be confusing: SOC and NOC. At Deskside, we understand the importance of clarity. Let’s break down the key differences between a Security Operations Center (SOC) and a Network
As cyber threats evolve in complexity and frequency, businesses and organizations must adopt advanced solutions to protect sensitive data and systems. Artificial Intelligence (AI) has emerged as a powerful tool in the field of cybersecurity, offering proactive and adaptive capabilities to counter sophisticated cyberattacks. This article explores the role of
Is Remote Work Safe from Cyberthreats? While remote work options have tremendously increased in the past two years, IT departments are scrambling to stay ahead of the accompanying wave of heightened cybersecurity risks. Many employees love the convenience and flexibility of remote work. But the potential of an IT staff’s
What Are Phishing Emails and Why Are They So Dangerous? Online scammers often target companies and individuals via “phishing” emails designed to look like they came from a legitimate bank, business, government agency, or organization. In these emails, the sender asks recipients to click on a link that takes them
Understanding the Importance of Data Loss Prevention Let’s start with a simple definition of data loss prevention (DLP). DLP is a strategy that prevents individuals from accessing sensitive information that they do not need or those with nefarious intentions. It also ensures that employees do not send sensitive or critical
Can a Business Be Completely Protected from Cybersecurity Threats? How much risk are you willing to take with cybersecurity for your business? A knee-jerk type of response might immediately answer “none.” In reality, that equates to thinking like, “What’s the best way to avoid being in a car accident? Never get in
