Security Operations Center (SOC)
Constant, proactive IT defense, 24/7
How security operations center works
When it comes to IT security, the best defense against cyber threats is an always-on offense. deskside’s active approach to protecting your operations is best represented by our intensive, dedicated Security Operations Center (SOC) service. With a SOC keeping vigilant watch over your IT integrity 24 hours a day, 7 days a week, you can have one less thing to worry about knowing that your critical data and systems stand strong against the latest threats.
Our SOC provides constant oversight using the latest monitoring and artificial intelligence (AI) to scan and alert for anomalies on your network and systems while researching and analyzing new and emerging threats to shield against.
- Monitoring & Alerting: Our SOC team continually evaluates the state of your software and devices using AI-enabled technology to alert them to any possible threats. These alerts are investigated and handed off to our Incident Response team for mitigation.
- Mitigating Risks: As part of our SOC offering, our Incident Response team is ready to combat potential threats and breaches to minimize their impact right from the start. We will respond when an active threat is found and start to mitigate that threat using an outlined Incident Response plan custom-tailored for your business.
Real Feedback
Real Results
Dive into the experiences of our valued clients. Discover how partnering with us for IT solutions management has transformed their operations, boosted efficiency, and propelled their businesses to new heights.
We’ve been utilizing deskside’s services for several years now, and I can say that they have consistently provided reliable and efficient support. We haven’t had any major IT issues because of their persistant planning and maitanance. When we have needed assistance they are quick to respond and get our issue resolved.
Colby
CFO
As our company expanded and evolved, we sought a reliable partner to manage our ongoing IT requests, such as onboarding, application utilization, and device management. deskside proved to be the ideal solution for our needs.
Matias
COO
Even as we continue to rapidly grow, deskside has effectively handled all our IT requirements. Whether we need a simply “How To” request or system design and implementation they are our single source for everything we need. I love being able to call one vendor to help with anything tech my business needs.
Luciana
CEO
deskside provides us with the necessary visibility to ensure the security and optimal health of our devices. With deskside, we’ve discovered a contemporary solution that streamlines our IT operations and aligns seamlessly with our business objectives, while also delivering substantial cost savings on IT expenses.
Kayla
Director of Operations
deskside’s IT experts are not just problem solvers; they are problem preventers. They take a proactive approach to identify potential issues and implement solutions before they become major disruptions. This has saved us from countless hours of possible downtime and frustration.
Pete
CFO
The technicians are not just knowledgeable; they’re also incredibly friendly and approachable. They take the time to understand our specific industry needs and tailor their services accordingly. Whether it’s setting up new workstations, resolving software glitches, or assisting with network issues, they handle every task with efficiency and a smile.
Roy
President
Dive into 20+ years of groundbreaking IT evolution.
As pioneers of the managed services IT movement for more than 20 years, we now embrace the challenge of building a new and improved model for IT. To us, this means completely custom strategies and personal services that put your goals first. A total package and partnership built to support your greater success, beyond the basic expectations of business tech.